Shipping policy
Shipping Policy for JCInstruments.com.au
At JC Instruments, we are committed to ensuring that your shopping experience is smooth and efficient. Please review our shipping policy below:
Order Processing Time
- All orders will be processed and dispatched from our warehouse within 48 hours of order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Once dispatched, please allow an estimated 3-5 business days for delivery within Australia.
- Delivery times may vary depending on your location and the courier service's schedule.
Shipping Rates
- Shipping rates are calculated based on the weight and dimensions of your order and your location. The total shipping cost will be displayed at checkout before you complete your purchase.
Tracking Your Order
- Once your order has been shipped, you will receive an email with a tracking number and a link to the courier’s website. This will allow you to monitor the status of your delivery.
Delays and Issues
- While we strive to ensure timely delivery, please note that delays can occasionally occur due to unforeseen circumstances such as extreme weather conditions or logistic issues.
- If you experience any delays or issues with your delivery, please contact our customer service team at info@jcinstruments.com.au, and we will assist you promptly.
International Shipping
- Currently, we only offer shipping within Australia. We are working on expanding our shipping options and hope to offer international shipping in the near future.
Contact Us
- For any questions or further information about our shipping policy, please contact us at info@jcinstruments.com.au
Thank you for choosing JC Instruments. We appreciate your business and look forward to serving you!